Simple steps to a secure, managed
and supported internet service
For more information call us on 0333 240 7100
3R Net Acceptable Use Policies
Please read these Acceptable Use Policies ("AUPs") and the Terms and Conditions.
General
By using our services, you agree to comply with these Acceptable Use Policies, and we may terminate your account if you fail to comply with these guidelines. These AUPs are common sense guidelines for use of the Internet and are designed to allow all users to enjoy use of it.
Specific questions about our AUPs should be directed to: info@3RNet.co.uk.
Interpretation
The following policy is intended to be a guideline to 3R Net’s stance against violations of the accepted norms of the Internet community and is not intended to be exhaustive. We reserve the right at all times to protect our reputation and goodwill.
Web Space
1. The customer is restricted to an amount of web space in Mb that is purchased. It is the customers’ responsibility to ensure that his/her disk usage does not go over this limit.
2. The customer must not disclose his/her password to any third party.
3. The customer is not permitted to use any server-side cgi or other program other than those placed by 3R Net into the main cgi-bin directory without prior consent from 3R Net.
4. The customer is responsible for keeping backups of all his/her own data. 3R Net will not be responsible for loss of customer's data for any reason.
5. The customer is responsible for ensuring that the data offered in their web space does not break any UK law or any law in the home country of the customer. 3R Net reserves the right to remove a site or any section of a site under any of the following circumstances:
- The material is suspected to be illegal.
- The site gets an abnormally high number of hits.
- The site contravenes point 3 stated above.
- The customer closes their account or the customer's account is suspended.
- The presence of the site adversely affects in any way the ability of 3R Net to provide its services to other customers.
6. The customer must not resell his/her web space.
7. The customer must not use his/her web space to store or provide access to pirate software of a third party's products or services, including providing commercial links or adult verification systems.
8. The customer must not promote his/her web space in such a way that he/she would breach this policy, whether through 3R Net or an alternative Internet Service Provider.
9. Any content of an adult nature must contain a warning page as to the content of the site that should be displayed prior to the viewing of any such adult content.
Email and Newsgroups
10. The customer must not use 3R Net's service for any of the following purposes:
- Initiating or propagating 'chain' email or 'pyramid' emails.
- Sending bulk or unsolicited emails, especially of a commercial nature.
- Using their 3R Net account as a mail-collector for responses for any of the above.
- Sending any other email that may reasonably be considered spam mail.
11. The customer must not email a person after they have specifically requested that you do not mail them. This applies to any automated mail system you employ.
12. The customer must not send email or post articles with headers modified in such a way as to disguise the true source of such mail or article. It is the customer's responsibility to ensure that a real email address is present and obvious to a human.
13. The customer must not post articles of a commercial nature to groups that are inappropriate to the subject of the article. This covers 'spamming'.
14. The customer must not use the service to post articles that contravene the charter of the group to which the posts are made. This includes binary attachments being posted to non-binary newsgroups.
15. The customer must ensure that his or her equipment cannot be used to relay mail for a third party. Failure to comply may result in suspension of service without prior notice.
Miscellaneous
16. The customer must not use their account for the purpose of obtaining unauthorised access to any computer or service.
17. The customer is responsible at all times for use of the account, whether through the customer or through third parties.
18. 3R Net reserves the right to remove any Usenet articles or web sites that might be held to be defamatory at its sole discretion.
19. Customers purchasing a single user account must note that this type of account implies single concurrent usage and must not, via tunnelling, use of proxies or by any other means, attempt to avoid the service restrictions imposed on this account type.
Breaches
20. Following a breach of the AUP, 3R Net will take any action it considers to be appropriate up to and including closure of the account without notice. All breaches will be reviewed on a case-by-case basis.
21. Following suspension of a customer's account, the customer must send a letter to 3R Net undertaking not to breach this Policy on a subsequent occasion before the account will be reinstated.
22. 3R Net does not allow credits or refunds for any outages resulting from a suspension or deletion of an account under this policy.
23. 3R Net reserves the right to modify or amend this Policy at any time. Any breaches of this Policy should be reported to abuse@3RNet.co.uk and the entire posting, together with the full headers, should be forwarded. Although it is not always possible to respond to each abuse report, all complaints will be investigated thoroughly.
24. 3R Net’s assignment of IP address space is valid as long as the criteria for the original assignment are met and remain valid only for the duration of the contractual agreement between customers and 3R Net who have at all times the right to reassign the IP address space to another user upon completion and / or termination of the agreement or a written mutually agreed period thereafter. For the avoidance of doubt this means that the customer is required re-configure the addresses of all equipment using 3R Net's IP address space if you continue to require global uniqueness of those addresses. Note that some Internet services do not require globally unique addresses if accessed through a network address translator or application layer gateway and / or Internet firewall.